Cold radiators
Say whether one radiator, one room or the whole home is affected.
For cold radiators, uneven heat, visible heating-pipe leaks or radiator-valve concerns, describe which rooms are affected and what has changed. Boiler breakdowns and planned boiler servicing have their own focused routes, so this page stays about the heating distribution system.
For an appliance fault, use boiler repair. For routine maintenance, use boiler servicing.
The aim is not to diagnose the issue online. The aim is to send details that make the first message easier to understand and route.
If it is safe, a close photo and a wider photo can reduce confusion and show where the problem appears.
A clear close photo of the affected tap, pipe, drain, toilet, radiator or fitting.
A wider photo showing the surrounding area, floor, cupboard or wall where the issue appears.
A second angle showing valves, waste pipe route, appliance connection or water path if safe.
Choose the closest area page when the search is more local than the city-wide service page.
Include the rooms or radiators affected, whether any rooms still heat normally, when the change began and any safe photo of visible pipework or a radiator valve.
No. Use boiler repair for a fault code, boiler breakdown, loss of hot water or an appliance issue. This page is for radiators, heating pipework and heat distribution around the home.
Yes, where it is safe. A clear photo of the radiator or visible valve and a wider view of the room can make the symptom easier to understand.
Start with the area, the exact symptom, when it started and whether a photo would help explain the issue.